Get the performance you paid for
General Service Terms

By sending a mandolin to us for work, you agree to only hold Stephen Perry,
Gianna Violins, or mandovoodoo.com (tm) responsible for gross negligence.  You
agree to accept all risks other than gross negligence.  You agree that you either
have suitable insurance on your mandolin or are self-insuring.  You agree to
accept all responsibility for risk of loss during shipping either to or from our
facility.  You agree that you understand and agree with all other terms provided
on this site or linked to at www.giannaviolins.com.  You agree to pay for all
services as directed by staff at Gianna Violins.

We reserve the right to refuse to work on a mandolin once received for any
reason or no reason at all.  We may decide not to do part of the work requested
without notice should we determine that the work is not necessary or cannot be
done successfully or economically.    

In general, terms are as shown here:
http://www.giannaviolins.com/Policies/purchaseterms.html.  You agree to be
bound by these terms.
Site Use Terms
General Terms

All material on the mandovoodoo.com site (“site”) is owned by me, Steve Perry.  I
allow use of the site to visitors under the terms below.  Please read these terms.  
By using the site, visitors agree to be bound by these terms.  If you don’t agree
with these terms, then you can't use my site.

Copyright

No site design, layout, source code, images, text, or any other aspects of the site
covered by copyright law may be reproduced, displayed, modified or adapted,
distributed or transmitted in any form by any means other than display on a visitor’
s computer via a commercial web browser or as otherwise allowed as a fair use
under copyright law without my prior written permission.  Use of these materials
without permission violates US Copyright law!  I may quote or otherwise use
materials provided by our suppliers or others with permission.  I don’t claim
ownership of copyrighted material, trademarks, or anything else owned by others.

Trademark

I use certain terms in national commerce including "mandovoodoo."  This
intellectual property is protected under federal and state law.  Contact me for
permission prior to using any of the these trademarks in a manner that might
infringe.  Or I'll git ya.

Trade secrets

I use certain trade secrets.  Site visitors agree not to use information on the site
to attempt to
reverse engineer or otherwise divine my secrets.  
An explicit condition of
purchasing my services and products is that you agree not to attempt to reverse
engineer or otherwise determine my process details
.   This is an explicit condition
of purchasing my services and products.  If you steal my process you agree to
pay me all damages, all attorneys' fees, and all court costs I have as a result of
your theft.

Right to modify or discontinue

I reserve the right to modify or discontinue, temporarily or permanently, the site or
any part of the site with or without notice at any time. Visitors agree that I am not
liable to visitors or any third party for any change in the site including
discontinuance.

Rules governing site use

I only grant use of the site for lawful purposes.  Visitors agree to avoid the
following uses for any purpose and accept liability for such use whether to me or
a third party:

1.  Deleting or revising any portion of the site.
2.  “Hacking” into the site in any manner whatsoever.
3.  Impersonating any person or entity or falsely stating or otherwise
misrepresenting a visitors affiliation with a person or entity
4.  Copying, duplicating, unlawfully quoting, or otherwise using any materials or
information forming the site.

These activities may also fall under criminal law.  If so, I will file suitable criminal
complaints and cooperate fully with law enforcement and prosecution.

I do not warrant content or price accuracy

While information on this site is periodically updated, descriptions, prices,
information on availability, and my opinions on technical processes may change.  I
give no warranty on the completeness or accuracy of any information provided on
the site.  I reserve the right to change all information in the site, including prices,
at any time without prior notice to anyone, including after an order is placed.  
Information on the site may not be current or complete and may contain errors,
inaccuracies, or outdated information including but not limited to typographical or
printing errors, incorrect manufacturer's specifications, grammatical inaccuracies,
or errors in advertising, pricing or carrier shipping charges.  Under no
circumstances will I or my suppliers be liable to visitors or others in any way for
any decision made by visitors or others for acting or failing to act or otherwise
relying on information provided on the site.  If an item shipped by me to a visitor
or other purchaser fails to match its description, then the item may be properly
rejected as described in  
Purchase and Service Terms and Conditions on the
giannaviolins (tm) site.

Prices are determined at the time of placing an order.  If a product or service is
priced lower than the price shown on the site, then I will charge the lower price.  If
a product or service is priced higher than shown on the site, I will either charge
the lower price shown on the site or will information the purchaser of the correct
price before accepting the order.  Any discounts are limited-time offers and are
not valid with other offers, including incentive discounts given for combinations of
services and/or products.  

I deny responsibility for all circumstances beyond my control which might affect
browsing my site or otherwise shopping with us including but not limited to
telephone, electronic, hardware or software problems, network, internet or
computer malfunctions, failures, or difficulties of any kind; failed, incomplete,
garbled or delayed computer transmissions; any condition caused by events
beyond our control that may cause the website to be disrupted or corrupted; any
injuries, losses or damages of any kind arising in connection with the use of this
site, or acceptance, possession or use of any product obtained through this site;
or computer viruses, bugs or other technical problems which could corrupt the
administration, security or proper operation of this site.

Advice and value estimates

Neither I nor my staff and consultants are not responsible for damage that
appears to result from suggestions or recommendations we make by e-mail,
phone, or on this site.  Visitors and customers are responsible for figuring out
whether something we suggest is suitable for you.  For concerns about a
particular product, especially a product needing cleaning, call the manufacturer.   
I can help find the manufacturer.

List and minimum advertised prices

The suggested retail selling price of a product provided the manufacturer is the
“list price.”  I often sells products for less than list price.  I do not warrant that any
sales of any products have occurred at list price.  List price only provides a point
of comparison between my pricing and other retailers.  Manufacturers or
wholesalers may change list prices without notifying us.  For certainty on a current
list price, please contact the manufacturer.

Many products fall under a manufacturer's Minimum Advertised Price (MAP)
policy.  These policies prevent authorized dealers of specific products from
advertising a selling price lower than their set minimum advertised price.  I
frequently sell items at a lower price than the MAP price, but I cannot advertise
this price.  You must call or email me for this lower price.

Permission to use submissions

All information and communication from visitors to my site or the email linked to
from my site become my outright property, including comments on products and
service, other remarks, ideas, graphics, suggestions, data, personal information
and resumes, questions, and all other information, whether  reaching me through
electronic mail, fax, regular mail, or otherwise, unless excluded from this provision
under our privacy policy.   I will not treat information and communication as
confidential or proprietary and will not be liable for use of any ideas, graphics, or
other information in its business including, without limitation, service or promotion
ideas.  I exclusively own all present and future rights to information and
communication from visitors for all purposes, including commercial purposes,
without compensation to visitors or any other party sending the information or
communication.  By sending information or communications, visitors agree that
they are responsible for the information or communications submitted and that
they retain full responsibility for information and communications, including the
information or communications’ reliability, appropriateness, legality, originality,
and copyright ownership.

Amendment

I may revise these terms of use through changing this page.  Visitors using the
site agree to be bound by such revisions and further agree to review this page
prior to ordering or otherwise using the site.  Some terms contained on this page
may be superseded by specific, designated legal notices or terms.

Disclaimer of warranties

I provide information on the site without warranty of any kind.  Without affecting
the foregoing statement, I expressly disclaim all warranties, whether express or
implied, regarding site information or information given in email or telephone
concerning products, services, or techniques, including, without limitation,
warranties of title, non-infringement, merchantability, or fitness for a particular
purpose.  Some jurisdictions do not allow exclusion of implied warranties.  In those
jurisdictions, any implied warranties are explicitly limited to the minimum scope
and period permitted by law.

Limitation of liability

Wherever legal, visitors and others agree that I will not be liable for any indirect,
incidental, special, or consequential damages of any kind, including, without
limitation, those from loss of use, data, or profits.  These limitations apply whether
or not any party has advised me of the possibility of damages on any theory of
liability arising out of or in connection with the use of the information on my site.

Survivability, venue

If a court of competent jurisdiction finds any provision of these terms
unenforceable, remaining terms are unaffected.  Visitors and others agree that
these terms will, for all purposes, be governed by and interpreted in accordance
with the laws of Tennessee as applied to contracts entered into and to be
performed entirely in Tennessee, without regard to conflicts of law provisions.  
Visitors and other site users agree that any dispute arising out of this Agreement
may be addressed by binding arbitration at my sole discretion; that in the
absence of arbitration, any suit or proceeding arising out of or relating to this
Agreement shall be commenced exclusively in state court in Loudon County,
Tennessee or federal court in Knox County, Tennessee; and that visitor or other
site user irrevocably submits to the exclusive jurisdiction and venue of such courts.


Headings

Section headings used in these terms are for convenience only and do not form a
part of these terms of use.  No construction or inference is intended or will be
interpreted from these section headings.
The mandovoodoo™ process was invented by and is only performed by Stephen Perry of Gianna Violins, the world's premier seller of
fine
Eastman Mandolins.   Copyright © 2005-7 Stephen K. Perry.  No use without written permission.  By viewing you agree to all site
terms and conditions.   mandovoodoo.com (tm) is a division of Gianna Violins.